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Privacy Policy
In this Privacy Policy (“Policy”), we, STELLA GPS, LLC dba STARS GPS (collectively “STARS,” “we”, “us”, or “our”), provide information about how we collect, use, process, and transfer personal data. We are a global organization sharing the data we manage across businesses (legal entities), business processes, and information systems around the world, including personal data. Where we use the term “personal data” in this policy we mean information from which you may be identified directly (from that information alone), and, indirectly (when different pieces of information are combined). It does not include data where information that could identify you (directly or indirectly) been removed (anonymized data).
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This Policy applies to our websites, products, services, software, or applications (“apps”) on which we post a direct link to this Policy or refer to within this Policy (collectively the “Services”). This Policy covers only personal data collected through the Services and not any other personal data collection or processing, including, without limitation, personal data collection practices of other services that maintain their own, separate privacy policies. Occasionally, we refer to this Policy in relation to surveys and special-purpose web pages, for example, our Careers web pages; under such circumstances, this Policy applies as modified in the particular notice or consent request (e.g., with respect to types of personal data collected or purposes of collection).
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Types of Personal Data and Collection Methods
We collect a variety of personal data through the means described below. You have choices about the personal data we collect. When you are asked to provide personal data to us, you may choose not to. But if you decline to provide personal data, your ability to use the applicable Services may be diminished or restricted.
  • Personal data you submit: We collect your name, email address(es), account name, password, mailing address(es), telephone number(s), and data related to the business you represent when you request information from us, register, order a Service, vehicle information such as (make, model, year and vehicle identification number, VIN) or personal data which you otherwise intentionally send to us. In connection with chargeable Services, we will also collect payment information (e.g., credit card number and related verification data), phone number, and billing and shipping addresses. Payment information is not collected through this website.
  • Personal data we automatically collect from our websites: When you visit one of our websites, we may collect general data including some personal data from your computer or mobile device such as your browser type, operating system, IP address, and the domain name from which you accessed the site; and, if you are accessing our site with your mobile device, the type of mobile device. In addition, we may collect data about how you use our websites, such as the date and time you visit the site, the areas or pages of the site that you visit, the amount of time you spend viewing the site, the number of times you return to the site, and other click-stream data. Please see our Cookies Policy below.
  • Personal data we collect from our Services: Our Services, including our software and apps may collect personal data and other information from you, some of this information may be collected automatically. For example, we may collect the unique ID associated to your employers and your account, account name, location information, information about the Services you subscribe to and the software and applications you engage with use, how long you use them for and metrics which the Services collect, such as ridership data, passenger load data, location information, fuel and emissions data, and engine faults. We may also develop software and apps to collect this information to collect information about your use of our Services too.
  • Third Party Sources and Links: Our website may contain links to third-party websites. Each of these third parties may have its own privacy policy. Clicking on those links or enabling those connections may allow third parties to collect or share personal data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
  • Children’s Privacy: Our Services are not directed at children under the age of 16. We do not intentionally or knowingly collect personally-identifiable information from children under 16. If you are under 16, please do not provide any personal data to us.
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We use cookies, web beacons, or similar technologies to collect data about your use of our websites or web apps. A cookie is a small text file that is stored on the hard drive of your computer or device when you access the site. We use cookies to help operate our sites and Services, including to: (a) remember you so you don’t have to enter the same information when you return to the site, (b) provide you with customized content or offers on the site; (c) develop aggregate statistics to help monitor site performance, conduct research, improve our content and Services, and (d) help protect the security of our sites and Services.
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Collection Purposes, Use of Personal data
We collect and process personal data about you with your consent (where required), and/or as necessary to provide the Services you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, to take steps to develop and grow our business.
The purposes for which we collect and use personal data include:
  • To respond to the request that you sent us such as your request for information, or your request to purchase or subscribe to a Service.
  • To provide, manage, maintain, and secure the Services you request.
  • To operate and improve our business, including to administer, protect, and improve our Services and our security of our systems, to develop new products and services, and for other internal business purposes.
  • To better understand the preferences of the users of our Services, help us to understand how you use and interact with our Services, compile aggregated statistics about usage of our Services, and help personalize your experience of our website and Services.
  • To carry out analytics on your usage of our Software and apps, for example, to enhance vehicle safety and maintenance.
  • To provide location information.
  • To provide you with information about our technologies, Service releases, news, and other communications.
  • Any other use we describe in this Policy or at the point where we collect the personal data.

To achieve these purposes, and to the extent permitted by applicable law, we may combine the various types of personal data that we collect from different sources.
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Where We Store and Process Data
We store and process personal data in the United States and on servers around the world. Wherever we store or process personal data pursuant to this Policy, we take measures to ensure that the personal data is processed in accordance with this Policy and in compliance with applicable law.
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Disclosures of Personal Data
We access your personal data within STARS and the STARS group of companies. We and our group companies share personal data with third party vendor or service providers, including payment processors, data hosting providers, analytics providers, that process the data on our behalf for the purposes set forth in this Policy. We may also offer training or other services to the employees and workers of our business customers. In such cases, we may share personal data relating to the use of our training and other services with the identified business customers for their business use. We may also share your personal data with third parties such as professional advisors or banks and accountants, as permitted or required by law or in the interest of protecting or exercising our or others’ legal rights, e.g., without limitation, in connection with requests from law enforcement officials and in connection with court proceedings. We may share or transfer your personal data in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business. Finally, we may also share your personal data where you have granted us permission.
  • Do Not Track : We do not currently respond to “Do Not Track” (“DNT”) signals sent by web browsers. A uniform standard has not yet been adopted to determine how DNT signals should be interpreted and what actions should be taken by websites and third parties that receive them. However, you may use a variety of other means of controlling data collection and use, including cookie controls in your browser settings and the personalized advertising controls described in the Cookies section above.
  • Retention : We retain personal data while your account is active, as needed to provide you Services. We will, also, retain personal data as necessary to comply with our legal obligations, as legally permitted, resolve disputes, and enforce our agreements.
  • Security : We take reasonable steps to protect your personal data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. It is your responsibility to safeguard your passwords and User IDs and to notify us using one of the Contact methods listed below if you ever suspect that your password or User ID for one of our Services has been compromised. You are solely responsible for any unauthorized use of our Services conducted via your password and User ID.

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We reserve the right to change, modify, add, or remove portions of this Policy at any time, but will alert you that changes have been made by indicating on the Policy the date it was last updated. If we change the Policy in a material way, we will provide appropriate online notice to you at least 30 days in advance and/or obtain your express consent as required by law. When you visit our websites or use our Services, you are accepting the current version of this Policy. We recommend that users revisit this Policy on occasion to learn of any changes.
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California Residents and the California Consumer Privacy Act
This Privacy Policy is required by the California Consumer Privacy Act (“CCPA”). For purposes of this Privacy Policy, “consumer” or “you” means individuals who are in California for other than a temporary or transitory purpose, and individuals who are domiciled in California who are outside California for a temporary or transitory purpose (“California Residents”) and “we” or “us” means STELLA GPS, LLC and our subsidiaries and affiliate companies.
The purpose of this Privacy Policy is to provide consumers with a description of our online and offline practices regarding the collection, use, disclosure, and sale of personal information and of the rights of consumers regarding their personal information.
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Children’s Personal Information
We do not have actual knowledge that we sell the personal information of minors under 16 years of age.
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Contact Information
To contact us please write to us at STELLA GPS, LLC, Attn. Privacy Counsel, PO Box 10, Thomasville, NC 27361.
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